FAQs
FAQ
1. Do you have a physical store?
Currently, our designs are available online and through select luxury retailers. Stay tuned for our upcoming store launch!
Orders & Shipping
2. Do you ship internationally?
Yes! We offer worldwide shipping. Delivery times vary depending on your location.
3. How long does shipping take?
For UAE orders, shipping takes 1-3 business days, International orders take 5-10 business days depending on product availability.
4. What are the shipping costs?
Shipping costs vary by region and will be calculated at checkout. We offer free shipping on orders above a certain amount.
Payments & Returns
5. What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, and other major payment methods.
6. Can I return or exchange my order?
Yes! We accept returns and exchanges within 7 days of delivery, provided the item is unworn and in its original packaging.
Product & Sizing
7. How do I find my size?
Each product page includes a detailed size guide. If you need further assistance, feel free to contact us.
8. Do you offer custom designs?
Yes! We provide customizations for select designs. Contact us for more details.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
